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05 / PricingFashion · Egypt · cash on delivery

Zero orders wasn't a creative problem. It was a EGP 150 problem.

A satin-sets brand getting no orders at EGP 1,300 was priced roughly 13% above where five direct competitors had settled the category, and the fix was pricing and bundling rather than more creative.

≈ EGP 1,150
Market price · comparable set
EGP 1,300
The brand's price
≈ EGP 300
Cost per order · real
The situation

Good product, decent creative, clean traffic, and almost nothing coming out the other end. The instinct in that position is always to make more ads, and it is usually the wrong instinct: when the funnel is full at the top and empty at the bottom, the ads are doing their job and something after the click is not. A brand cannot outrun its own price list with a better hook.

What I found
  • Five direct competitors selling a comparable satin set had all converged around EGP 1,150, which is what a market price looks like once a category matures. This brand was at EGP 1,300 — around 13% above, and visible on the first product page any shopper compared.
  • The real cost per order sat near EGP 300 against an average order value of about EGP 1,750, so the account had margin to work with. The blockage was never efficiency.
  • Everything was sold as a single item, which left no way to raise order value without raising the price of the thing the buyer was already hesitating over.
What I changed

Priced against the category, not the cost sheet

The competitive set was researched properly and written up rather than guessed at, which turned an argument about taste into a number. Thirteen percent above market is not a rounding error when the shopper has four tabs open, and it is the single cheapest thing to fix on the whole account.

Made the bundle the profit lever

Rather than discount the single set and reset the brand's price anchor downwards, order value moved through bundles. That protects the perception of the individual product, gives the account a way to grow revenue per order without a sale, and puts the margin back through volume instead of taking it out of price.

Backed the creative that was already winning

Broad targeting was outperforming the interest stacks and a catalogue CBO was the strongest structure in the account, so budget went behind both instead of a new round of tests. One creative was clearly carrying the account, which is a finding, not a coincidence — the next batch was briefed against what made that one work.

What happened

The brand went into the next cycle with a defensible price, a bundle that raises order value without discounting, and its budget concentrated on the structure and the creative that were already proving themselves. The zero-order stretch had a cause, and the cause was legible on a competitor's product page rather than anywhere inside the ads manager.

The part usually left out

The pricing research took the better part of two days and produced no ads, which is a difficult thing to bill for and an easy thing for a client to read as no work having happened. It was still the highest-leverage work available on that account, and no volume of creative would have substituted for it.

About this case

What people ask about this one.

Zero orders — is that an ads problem?
Not always. Here the problem was a price EGP 150 above the market, so even a strong ad reached a page whose price closed the sale shut. The ad brings the visit; the offer and price close the order.
How do you tell a pricing problem from a creative one?
If traffic arrives and conversion is near zero, the problem is usually the page, the price or the offer — not the ad. Weak creative lowers traffic; it does not zero out conversion.
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